Shortcodes · Two-way messaging

A short number customers remember.

Run two-way SMS services with dedicated or shared shortcodes: receive customer messages, run competitions, take feedback and power premium services across Safaricom, Airtel and Telkom.

● All three networks

What you get

Two-way conversations at scale

Two-way SMS

Customers text your shortcode and your system replies automatically.

Keywords

Route messages by keyword on a shared code, so many services share one number.

Competitions & voting

Run promotions, polls and votes with real-time counts.

Feedback lines

Collect customer feedback, complaints and survey answers.

Premium or free-to-user

Choose who pays for each message, depending on your service.

API delivery

Incoming messages are pushed straight to your system via webhook.

How it works

How to get your shortcode

1Choose a code type

Shared with a keyword, or a dedicated number.

2We handle approvals

We manage the application with the networks.

3Connect your system

Receive messages by webhook and reply via API.

4Launch & promote

Share your code and start the conversation.

Plugins & integrations

Plug Beep Africa into everything you use

Ready-made plugins for your CRM, shop and spreadsheets, AI and automation integrations, and extra channels when you need them. Most work for SMS, WhatsApp and voice alike, and our team switches them on with you.

Plugins & connectors

Google Sheets connectorSend SMS, WhatsApp or voice when a row is added, and log replies back into the sheet. No Apps Script or Zapier.

XLExcel SMS add-inA Beep tab in Excel: send and group SMS from a column, see sent reports and check your balance.

HubSpot connectorMessage new contacts and companies automatically. Replies are logged as HubSpot notes.

Zoho CRM connectorTrigger SMS and WhatsApp from new Zoho CRM records and keep replies with the record.

Salesforce connectorSend on new leads, contacts and accounts. No AppExchange package needed.

Airtable connectorMessage on new records; delivery status and replies write back to your base.

WordPress SMS & WhatsApp pluginOTP on login and checkout, form alerts and delivery reports inside wp-admin.

WooCommerce pluginOrder, shipping and abandoned-cart alerts on SMS and WhatsApp.

Magento 2 connectorAlerts for orders, cash on delivery, shipments, status changes and abandoned carts.

Integrations & automation

Shopify messaging appConnect your Shopify store for order updates and marketing messages.

MCP server for AI assistantsLet Claude, ChatGPT, Cursor and other AI tools send messages and read delivery reports, securely.

M-PInstant M-Pesa & card top-upsPay by M-Pesa or card and your wallet is credited instantly, with an eTIMS invoice.

SFTPBulk SMS & RCS via SFTPDrop a CSV or Excel file in a secure SFTP folder and the campaign launches automatically.

APIREST API & SMPPSimple HTTP API plus SMPP binds for high volumes, with delivery reports and webhooks.

💬Website chat widgetOne line of code puts your AI agent or WhatsApp chat on your website, with handover to your team.

AI & more channels

AIAI agent builderOne AI agent trained on your knowledge, answering on WhatsApp, SMS, Telegram, RCS and your website.

Telegram & chatbotsTelegram broadcasts and two-way chats from your own bot, plus chatbots on Messenger and Google Business Messages.

RCSRCS business messagingRich, branded messages with images, carousels and buttons in the phone’s own SMS app.

⇄Two-way SMSReceive replies in real time, with keywords and automatic responses.

📞Voice broadcastsOutbound voice calls with text-to-speech, plus voice OTP for customers who can’t read SMS.

Beep Africa mobile appSend messages, top up and check delivery reports from our iOS and Android app, with push notifications.

FAQ

Shortcode questions

Ready to get started? Talk to us.

Tell us what you need and our team will set up your account and get you live quickly.