Official WhatsApp Business API

Talk to customers where they already are: WhatsApp.

Send order updates, reminders and offers, answer questions with a chatbot and hand over to your team, all on WhatsApp. We handle Meta onboarding and template approvals, and fall back to SMS if a message can’t be delivered.

Afya Bora Clinic ✔Business account

Hi Amina 👋 your appointment with Dr. Otieno is tomorrow at 10:00.

ConfirmRescheduleTalk to reception

Confirm

Thank you! See you tomorrow. Reply 1 for directions.

● Meta onboarding included

What you can do

Everything you need to sell and support on WhatsApp

Broadcasts

Send approved template messages to thousands of opted-in customers at once.

Chatbots & AI agents

Answer common questions 24/7 and pass complex chats to a human on your team.

Interactive buttons

Let customers tap a reply instead of typing. More responses, fewer mistakes.

Rich media

Send images, video, documents, links and locations: receipts, menus and maps.

SMS fallback

If a WhatsApp message can’t be delivered, it can go out as an SMS automatically.

Delivery & read receipts

Real-time delivery reports and read receipts for every message.

ChannelWho can use itLocked to

Web dashboardSub-users with their own login and permissionsOptional IP allowlist

REST APISeparate API keys per sub-user or systemIP-locked keys

SMPPDedicated system_id and password per bindIP-locked binds & TPS limits

AdminMarketingSupport agentDeveloperFinance

Team & security

One platform for SMS, WhatsApp and Telegram, with sub-users and locked-down access

Bulk SMS, WhatsApp and Telegram run on one Beep Africa platform. Create sub-users for each team, branch or client, and decide exactly what each one can do: send, approve campaigns, see reports, manage contacts or top up. Then lock access by IP address for each channel: web, API and SMPP.

How it works

From sign-up to your first conversation

1Create your account

Tell us the phone number you want to use for your business.

2Verify with Meta

We guide you through business verification and your display name.

3Approve your templates

Submit message templates; Meta usually reviews them within 24 hours.

4Start messaging

Send broadcasts, switch on your chatbot and reply to customers.

Built for African businesses

Turn WhatsApp into your best sales and support channel

Customers already spend their day on WhatsApp. Meet them there with fast answers, rich updates and a human whenever they need one.

Retail: order confirmations, delivery updates and offers
Healthcare: appointment confirmations and reminders
Banks & SACCOs: statements, alerts and one-time passcodes
Schools: fee reminders and parent updates
Support: a chatbot first, then a human

Plugins & integrations

Plug Beep Africa into everything you use

Ready-made plugins for your CRM, shop and spreadsheets, AI and automation integrations, and extra channels when you need them. Most work for SMS, WhatsApp and voice alike, and our team switches them on with you.

Plugins & connectors

Google Sheets connectorSend SMS, WhatsApp or voice when a row is added, and log replies back into the sheet. No Apps Script or Zapier.

XLExcel SMS add-inA Beep tab in Excel: send and group SMS from a column, see sent reports and check your balance.

HubSpot connectorMessage new contacts and companies automatically. Replies are logged as HubSpot notes.

Zoho CRM connectorTrigger SMS and WhatsApp from new Zoho CRM records and keep replies with the record.

Salesforce connectorSend on new leads, contacts and accounts. No AppExchange package needed.

Airtable connectorMessage on new records; delivery status and replies write back to your base.

WordPress SMS & WhatsApp pluginOTP on login and checkout, form alerts and delivery reports inside wp-admin.

WooCommerce pluginOrder, shipping and abandoned-cart alerts on SMS and WhatsApp.

Magento 2 connectorAlerts for orders, cash on delivery, shipments, status changes and abandoned carts.

Integrations & automation

Shopify messaging appConnect your Shopify store for order updates and marketing messages.

MCP server for AI assistantsLet Claude, ChatGPT, Cursor and other AI tools send messages and read delivery reports, securely.

M-PInstant M-Pesa & card top-upsPay by M-Pesa or card and your wallet is credited instantly, with an eTIMS invoice.

SFTPBulk SMS & RCS via SFTPDrop a CSV or Excel file in a secure SFTP folder and the campaign launches automatically.

APIREST API & SMPPSimple HTTP API plus SMPP binds for high volumes, with delivery reports and webhooks.

💬Website chat widgetOne line of code puts your AI agent or WhatsApp chat on your website, with handover to your team.

AI & more channels

AIAI agent builderOne AI agent trained on your knowledge, answering on WhatsApp, SMS, Telegram, RCS and your website.

Telegram & chatbotsTelegram broadcasts and two-way chats from your own bot, plus chatbots on Messenger and Google Business Messages.

RCSRCS business messagingRich, branded messages with images, carousels and buttons in the phone’s own SMS app.

⇄Two-way SMSReceive replies in real time, with keywords and automatic responses.

📞Voice broadcastsOutbound voice calls with text-to-speech, plus voice OTP for customers who can’t read SMS.

Beep Africa mobile appSend messages, top up and check delivery reports from our iOS and Android app, with push notifications.

FAQ

WhatsApp questions

Ready to get started? Talk to us.

Tell us what you need and our team will set up your account and get you live quickly.