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AI agents & chat widget

One AI assistant that answers on every channel.

Answer customer questions instantly on WhatsApp, SMS, Telegram and your website, day and night, and hand over to your team when a human is needed.

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Talk to sales
  • WhatsApp, SMS & web chat
  • Trained on your business
  • Human handover
  • 24/7 answers
Beep Africa Bulk SMS

● Always on

Smarter support

Answers in seconds, not hours

Trained on your business

Teach it your products, prices, FAQs and policies.

Every channel

One assistant for WhatsApp, SMS, Telegram and your website chat widget.

Human handover

Passes complex conversations to your team with full context.

Many languages

Answers in English, Swahili and other languages.

Takes bookings

Books appointments and answers order questions automatically.

Insights

See what customers ask most and improve your service.

How it works

Launch your AI agent

1Share your knowledge

Upload FAQs, documents and website content.

2Choose your channels

WhatsApp, SMS, Telegram and web chat.

3Set handover rules

Decide when the AI hands over to a human.

4Go live

Answer customers 24/7 and review conversations.

Plugins & integrations

Plug Beep Africa into everything you use

Ready-made plugins for your CRM, shop and spreadsheets, AI and automation integrations, and extra channels when you need them. Most work for SMS, WhatsApp and voice alike, and our team switches them on with you.

Plugins & connectors
Google Sheets connectorSend SMS, WhatsApp or voice when a row is added, and log replies back into the sheet. No Apps Script or Zapier.
XLExcel SMS add-inA Beep tab in Excel: send and group SMS from a column, see sent reports and check your balance.
HubSpot connectorMessage new contacts and companies automatically. Replies are logged as HubSpot notes.
Zoho CRM connectorTrigger SMS and WhatsApp from new Zoho CRM records and keep replies with the record.
Salesforce connectorSend on new leads, contacts and accounts. No AppExchange package needed.
Airtable connectorMessage on new records; delivery status and replies write back to your base.
WordPress SMS & WhatsApp pluginOTP on login and checkout, form alerts and delivery reports inside wp-admin.
WooCommerce pluginOrder, shipping and abandoned-cart alerts on SMS and WhatsApp.
Magento 2 connectorAlerts for orders, cash on delivery, shipments, status changes and abandoned carts.
Integrations & automation
Shopify messaging appConnect your Shopify store for order updates and marketing messages.
MCP server for AI assistantsLet Claude, ChatGPT, Cursor and other AI tools send messages and read delivery reports, securely.
M-PInstant M-Pesa & card top-upsPay by M-Pesa or card and your wallet is credited instantly, with an eTIMS invoice.
SFTPBulk SMS & RCS via SFTPDrop a CSV or Excel file in a secure SFTP folder and the campaign launches automatically.
APIREST API & SMPPSimple HTTP API plus SMPP binds for high volumes, with delivery reports and webhooks.
💬Website chat widgetOne line of code puts your AI agent or WhatsApp chat on your website, with handover to your team.
AI & more channels
AIAI agent builderOne AI agent trained on your knowledge, answering on WhatsApp, SMS, Telegram, RCS and your website.
Telegram & chatbotsTelegram broadcasts and two-way chats from your own bot, plus chatbots on Messenger and Google Business Messages.
RCSRCS business messagingRich, branded messages with images, carousels and buttons in the phone’s own SMS app.
⇄Two-way SMSReceive replies in real time, with keywords and automatic responses.
📞Voice broadcastsOutbound voice calls with text-to-speech, plus voice OTP for customers who can’t read SMS.
Beep Africa mobile appSend messages, top up and check delivery reports from our iOS and Android app, with push notifications.

FAQ

AI agent questions

Beep Africa support agent ready to helpOnline now · 24/7
Talk to a real person

Our Nairobi team answers calls, WhatsApp and email day and night.

Call us+254 725 333 888WhatsAppChat with our teamContactSend us a message

It answers from the knowledge you give it, and hands over to your team when it isn’t sure.

Yes. You set the rules for when conversations are passed to your team.

Top up your Beep Africa wallet with M-Pesa, card or bank transfer. Every payment comes with a KRA eTIMS invoice.

Yes. SMS, WhatsApp, USSD, voice and airtime run on one messaging account with one prepaid wallet. Business Workspace (email, bookings, e-sign and email marketing) and HR & Payroll are separate subscriptions that you manage and pay for at billing.beepafrica.com.

Yes. HostPinnacle Bulk SMS is now Beep Africa: same team and platform, with a new name and more channels. Existing accounts carry on as normal.

Talk to a human

Ready to get started? Talk to us.

Tell us what you need and our team will set up your account and get you live quickly.

Call +254 725 333 888
Create a free account
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