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Trust & compliance
Your customers trust you with their phone numbers. We help you keep that trust, with compliant sender IDs, consent and opt-out tools, secure infrastructure and data handled in line with Kenyan law.
Our commitments
Sender IDs and shortcodes are registered with Safaricom, Airtel and Telkom in line with Communications Authority of Kenya requirements.
We process personal data in line with Kenya’s Data Protection Act and only for the purposes you instruct.
Built-in STOP handling and suppression lists help you respect customers’ choices automatically.
Encrypted connections (HTTPS/TLS), API keys and account permissions protect your data and credits.
We monitor for abuse, block prohibited content and protect against SMS fraud.
Clear pricing in shillings and a KRA eTIMS invoice for every payment.
Good practice
Compliant messaging protects your brand and your customers. These are the basics every Beep Africa customer agrees to.
FAQ
Online now · 24/7Our Nairobi team answers calls, WhatsApp and email day and night.
Call us+254 725 333 888WhatsAppChat with our teamContactSend us a messageYes. Under Kenya’s Data Protection Act, direct marketing needs consent, and people can object at any time. Always include an opt-out.
Customers who reply STOP or use the opt-out code are added to your suppression list automatically.
We submit your sender ID to each network for you, along with the documents they require.
See our privacy policy for how we collect, use and protect personal data.
Talk to a human
We’ll help you set up consent, opt-outs and sender IDs the right way.
